Welcome to our Service Department
Here at Volkswagen of Boise, whether it's new, old, pristine, or has a lot of patina, we are truly Volkswagen fans! Pure and simple. And a true fan knows their passion inside and out. That's how our service department is able to offer top-of-the-line automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available. Combine that with our factory-trained technicians and you won't find a better service department that is able and eager to take care of you and your vehicle.Manufacturer-Recommended Parts
Manufacturer-recommended parts are an important factor to keep your Volkswagen running at its optimum performance. We offer the same high-quality parts your vehicle was designed and built with, and we keep a large inventory of these certified parts in stock. And to help all of our customers, even those who don't live close by, we back all of our genuine VW parts with a nationwide warranty good for a minimum of 12 months / 12,000 miles.
When you need service, just make an appointment or give us a call at
You can also visit DriverGear
and check out our full line of Volkswagen Accessories
and DriverGear merchandise.Convenience at Volkswagen of Boise
If you prefer not to wait while your vehicle is being serviced, please ask about our courtesy shuttle. Volkswagen loaners are also available for major services. If you are unable to make it to the dealership during business hours, early bird and night owl drop-offs are available. We also offer a complimentary car wash and vacuum to each of our service customers.
An experience that can't be beat!
-Master Certified VW Technician and Shop Foreman - Rick Barsby
With a Master Certified VW Technician on staff, VW Boise has the most experienced service department of anyone in the area. To become a Master Technician, Rick had to take over 500 hrs of intensive training. While most VW technicians have certifications in 1 or 2 specialties, Rick is certified in all specialties offered by VW, this includes: Engine Performance, Electrical, Transmission, Chassis, Routan and E-Mobility/Hybrid.
Maintaining this certification requires continuous online training and hands on courses. It takes true dedication to the Volkswagen brand to complete these requirements. While there are currently about 5,000 Volkswagen Technicians in the country, only about 300 have achieved the Master Certification level. As automotive technology evolves, our auto maintenance and repair center must evolve as well. That is why Rick's training is never complete.
Rick has been with the company here for over 22 years, and his passion for the brand bleeds over into his personal life resulting in him owning multiple VWs including some of the classics we all love. He even hosts the Bus Pilots annual get together and road rally here at the dealership. For Rick it's not just a job, it's a lifestyle.
We are proud to be a top-level service center for the Treasure Valley and surrounding areas, and with Rick overseeing the Volkswagen of Boise Service Department we are confident that we can provide the highest quality of work to our valued customers, bar none.
- Certified VW Technician specialized in Air Cooled Engines - Jim Pottorff
Remember when the engine was in the back of the Volkswagen? Jim does. In fact, Jim started his automotive career at a VW dealer in Idaho Falls back in 1984. Back when the Vanagon was rolling out on the showroom floor, Jim was attending VW classes that gave special instruction on the inner workings and nuances of the air cooled engines that powered the VW classics.
From visiting a manufacturing plant in Germany, to owning a dune buggy, Jim has seen and done it all. Attention true VW fans, welcome home.
A lot of us can say we have turned a wrench on a classic. But when it comes to a major repair, nothing beats having the real McCoy around. Jim's experience and knowledge base helps us say with confidence that no matter what year your VW is, 1955 or 2015, we have the best staff around to help you and your VW get back on the road.